Client Testimony · Kowloon

"They cleared a full office fit-out — desks, partitions, server racks — before the next tenant's contractor arrived at eight. The loading bay was spotless. I've never had to follow up."

Margaret Lau

Senior Property Manager · Pacific Place Management Ltd

4,200+

Jobs Completed

18

Districts Served

6am–10pm

Operating Hours

Two Haul crew members in grey work uniforms guiding furniture through a narrow Hong Kong corridor, sweat visible, industrial lighting overhead
EPA-Compliant Disposal Certificates
Octopus Card & EFT Invoicing
After-Hours Loading Bay Access
Cantonese · English · Tagalog
Daily Contract Crews Available
Mong Kok · Sheung Wan · Repulse Bay · Kwun Tong
Insured up to HK$5,000,000
Same-Day Ad-Hoc Response
EPA-Compliant Disposal Certificates
Octopus Card & EFT Invoicing
After-Hours Loading Bay Access
Cantonese · English · Tagalog
Daily Contract Crews Available
Mong Kok · Sheung Wan · Repulse Bay · Kwun Tong
Insured up to HK$5,000,000
Same-Day Ad-Hoc Response
Service Tiers · B2B Comparison

Three tiers.
One fleet.

Property managers clear between tenants. Construction managers need daily rubble runs. Facility directors can't afford a blocked loading dock. Each tier is built around a specific operation.

Line Item

Ad-Hoc

Clearance

Single-job bookings. Ideal for one-off tenant clearances or emergency debris runs.

From HK$1,200per job
Most Popular

Scheduled

Contract

Monthly retainer for property managers with regular between-tenancy clearance needs.

From HK$8,500per month
For Large Portfolios

Dedicated

Daily Crew

A named driver and crew assigned to your portfolio. Daily availability, zero admin.

Customquote

Response Time

2–4 hrs same day
90 min guaranteed
30 min on-call

Min. Job Volume

1 job
5 jobs/month
20 jobs/month

Insurance Coverage

HK$1,000,000
HK$2,500,000
HK$5,000,000

After-Hours Surcharge

+35%
+20%
Waived

EPA Disposal Certificate

Octopus Card Invoicing

Dedicated Driver Assignment

Monthly Account Statement

Priority Loading Bay Slots

Site Supervisor Included

On request

Rate Card Access

Custom pricing

All rates subject to volume assessment. Dedicated crew pricing requires site visit. Insurance certificates issued per job on Scheduled and Dedicated tiers.

Team & People

The crew
is the product.

Every capability on the comparison table is backed by a named person. These are the people your facility team will actually deal with.

Kenneth Cheung, Haul dispatch coordinator, black and white portrait, man in his 40s at a desk with radio equipment and building floor plans spread out

74 min

Avg. Response

Dispatch Coordinator

Kenneth Cheung

The man who never misses a window.

Kenneth maps every loading bay in Kowloon from memory — service lift dimensions, dock height restrictions, which buildings require 48-hour notice. When a property manager calls at 7am for a same-day clearance, Kenneth already knows the answer.

Coordinates 12–18 jobs daily across 6 districts. Average dispatch-to-arrival: 74 minutes.

Domingo Santos, site supervisor in work gear, black and white portrait, man in his 30s with safety vest in an industrial corridor

3

Languages Spoken

Senior Site Supervisor

Domingo Santos

Three languages. Zero excuses.

Domingo runs the most complex jobs — full floor strip-outs in occupied buildings, construction debris with mixed waste streams, after-hours moves in serviced offices where silence is mandatory. He speaks Cantonese, English, and Tagalog, which matters when your crew and your client speak different languages.

Certified in EPA waste classification. Runs Haul's largest contracted accounts in Central and Sheung Wan.

Grace Yip, compliance lead, black and white portrait, woman in her 30s at a desk reviewing documents with a focused expression

0

Audit Failures

Accounts & Compliance Lead

Grace Yip

The EPA certificate arrives before the invoice.

Every Haul job on a Scheduled or Dedicated contract comes with a signed EPA-compliant disposal certificate within 24 hours. Grace manages the documentation pipeline — the thing that matters most when a facility director needs to show their building management board that waste was handled correctly.

Manages compliance documentation for 38 contracted properties. Zero audit failures in 4 years.

Every building account gets a named contact. Not a hotline.

Set Up a Building Account
Rate Card · PDF Download

Full pricing.
No surprises.

The Haul rate card covers every variable a property manager needs to budget accurately — job type, vehicle class, crew size, after-hours multipliers, and disposal fees by waste category.

Available to facilities teams and property management companies. We filter for business accounts to keep the card honest — no inflated retail pricing.

Per-vehicle rates (flatbed, box truck, skip lorry)
After-hours and weekend multiplier schedule
Disposal fee matrix by waste category
Minimum call-out charges by district
Contracted account discount schedule

Download Rate Card

Business email required · PDF delivered instantly

Residential enquiries: Call +852 2800 0000

Building Account Setup

One form.
One account.
Every building.

A building account means your team books jobs through WhatsApp or email — no quote requests, no per-job paperwork. Monthly invoice. EPA certificates filed automatically.

What happens after you submit

01

Kenneth from dispatch calls within 4 business hours.

02

We run a site assessment for your first property — free.

03

Account activated within 48 hours. First job at contracted rate.

+852

No commitment required. Kenneth will call to confirm scope and activate your account.